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Support

We’ve got you.

Help with the NAWTY app and website, from sign-in trouble to safety concerns.

Contact us

Email sveventuresltd@gmail.com. Tell us the email address on your account and what happened. We reply within two working days, usually faster. Never send us your password.

Post: SV Ventures Ltd, Flat 35 Kirk House, 97 High Street, Yiewsley, West Drayton, UB7 7GJ, United Kingdom.

What to email us about

  • Billing and refunds: use the subject “Refund” or “Billing” and include your order reference (on your receipt, or the payment reference you used for a bank transfer). Founding passes can be refunded in full within 14 days; the details are in our refund policy.
  • Takedown: use the subject “Takedown” to have your work, your image or an impersonating page removed. Intimate images and impersonation are handled first. See copyright and takedown.
  • Safety: use the report form for anything on NAWTY that breaks our content rules.

Someone is making you uncomfortable

In the app, open their profile or your conversation and choose Report and block. Blocking is immediate. Reports are read by real people, and you can follow the outcome under Account. If you are in immediate danger, contact your local emergency services first.

To report something on this website, use thereport form.

Your account and your data

You can download your data or delete your account from inside the app: Account, then Privacy and data. If you can’t sign in, email us from the address on the account and we’ll help.

Sign-in and codes

Confirmation and recovery codes are sent by email and expire quickly. Check your junk folder, then request a fresh code. Accounts are invitation-only during early access.

Who can use NAWTY

NAWTY is for adults aged 18 and over.

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